Nowadays, almost everything can be at the touch of your fingerprints with mobile smartphones. And now, even your alarm system can be, thanks to ADT’s recently announced ADT Signal Chat. This new technology uses a text messaging chat system to verify alarms or cancel false ones more quickly and efficiently. 

Here’s how it works and how you can upgrade your ADT-monitored alarm system with this new technology.

What is ADT Signal Chat?

ADT Signal Chat is a new ADT technology that will notify you of an alarm via text message. If an alarm is triggered, both you and your emergency contacts will then receive a text message with a link to a Signal Chat session — very similar to how a group chat works. The goal of this new technology is to:

• Improve response times during a burglary alarm emergency event
• Help cut down on false alarm costs
• Connect you to a monitoring system within seconds to verify or cancel alarms

How Does ADT Signal Chat Work?

Enrollment for this new ADT chat feature is open, meaning if you already have an ADT-monitored alarm system, you’ll be signed up right away. If you don’t already have an alarm system, SafeStreets can set you up with a free quote today to help you protect what matters most. 

Since the ADT Signal Chat text only works with mobile phones, the only step you’ll want to complete is making sure you and your emergency contacts in your myADT account are mobile phones. After that, here’s how it will work:

1. You and your emergency contacts will receive a welcome message from ADT like the below:
   “John Doe added you to ADT Signal Chat. For ?s call 800-ADT-ASAP. Text STOP to stop or HELP for help. MsgFreqVaries. Msg&DataRatesMayApply.”
2. If an alarm from your system goes off, an SMS text message is immediately sent to you and your emergency contacts. The text will include a link to review the alarm going off and start a group Signal Chat. 
3. Clicking the link will start the Signal Chat and you’re able to quickly verify the alarm or cancel it if it’s a false alarm.
4. After 60 seconds if ADT doesn’t hear back from you via the text message, ADT will call the home you’re monitoring and your emergency contracts that have not already been notified through Signal Chat to verify the alarm. 
5. If there is still no response, ADT will dispatch first responders to the home.

ADT-Monitored Security Systems From SafeStreets

If you’d like to take advantage of ADT Signal Chat but don’t have an ADT-monitored system yet, SafeStreets can help. As ADT’s oldest and largest authorized provider, SafeStreets provides the best in home security customer service, customizable security, and professional installation. Trust the friendly SafeStreets experts to plan and install your ADT-monitored home security and home automation system to help ensure your family’s safety whether you are at home or on vacation. Get a free quote today.

Peace of mind comes from knowing that even when you aren’t home, someone is looking out for you. With ADT 24/7 security monitoring, professional assistance is available at any time your SafeStreets’ home security system is triggered. Find comfort in weekend trips, vacations away, and sleeping at night when you know your house is safe and secured. 

But you might be wondering, what does 24/7 monitoring really entail? Here are 5 things that we ensure when you choose ADT 24/7 security from SafeStreets. 

1. We Never Miss An Alarm

As an ADT Authorized Provider, SafeStreets home security systems come with ADT monitoring services. ADT is the #1 home security company in the United States for a reason. With over 145 years of business and experience, ADT has never missed an alarm. This means that no matter the day or circumstance, an ADT-monitored system is a security system you can rely on to get the help you need if something happens. If an alarm or sensor is triggered, an ADT professional will investigate the situation, alert you, and send the appropriate emergency responders to your home as quickly as possible if needed. 

2. We’re Available 24/7, 365 Days A Year

With 24/7 security, professional assistance is available anytime and any day if your security alarms are triggered. While many businesses close for the holiday season, SafeStreets and ADT understand that break-ins can happen at any time or day of the week. We monitor 24/7 so you can enjoy extended family time away and delicious home-cooked meals at grandma’s knowing that we have your house protected no matter the season.

3. ADT Has 9 Company Owned Monitoring Centers

ADT alarm monitoring centers house more than 18,000 live expert operators. No “phone trees” or automated help desks can be found here. Each call is answered by an ADT professional that is trained to assist you. All alarm monitoring centers are UL certified and FM approved to provide you alarm monitoring, service dispatching, and technical assessments and support services. Professional monitoring 24/7 provides peace of mind because you know you have the extra eyes and ears safeguarding what you value most.

4. Any Location, Any Alarm

We serve over 46 states with security installation, maintenance, and 24/7 security monitoring. ADT-monitored equipment includes outdoor security cameras, doorbell cameras, door and window sensors, motion detectors, and more. Our Smart Security Pros can help you pair the perfect home security system equipment with ADT 24/7 monitoring in a wide variety of locations. Find the nearest location to you.

5. Top-Rated Security

We combine the best and most trustworthy home security in the industry with our five-star customer experience. From start to finish, we want you to have the best possible home security experience. That’s why we take the hassle out with our five-star process whether you are installing a new ADT-monitored protection system or need maintenance on your current one, your experience. Learn more from what our current customers are saying with our over 40,000 and counting five-star reviews on TrustPilot. Plus, as an ADT Authorized Provider, SafeStreets only installs the best 24/7 security systems in the nation. ADT-monitored systems have been voted the most trusted home security brand in the U.S. in 2021 and the best home security product of the year in 2020. 

Get 24/7 ADT Monitoring Plans & Packages From SafeStreets

Make 24/7 monitoring a part of your home security system with SafeStreets. Whatever your home and family needs, SafeStreets has an ADT-monitored and customizable system for you. Discover the right ADT monitored package for your family, and get a free quote from a SafeStreets professional today.

Ever wondered why SafeStreets’ systems say ADT on them? That’s because SafeStreets is ADT’s oldest, largest, and most experienced authorized provider in the United States. This just means you get the best of both worlds. The home security system everyone knows and trusts with 24/7 monitoring combined with our world-class, five-star customer service. 

Let’s take a look at the answers to our five most commonly asked questions about our partnership with ADT.

Who Is ADT?

ADT is the leading North American home security, safety, and automation provider. With over 140 years of experience and more than 18,000 professional experts protecting homes 24/7, customers can be sure they’re getting the latest in security technology with the most comprehensive protection. Over 140 years in business, ADT professionals have never missed an alarm!

What Does ADT Authorized Provider Mean?

Since our beginning, SafeStreets has been working as an ADT Authorized Provider selling and installing ADT-monitored home security, safety, and automation systems. We were selected as ADT’s only authorized provider because of our track record of being the nationwide leading dealer in today’s competitive home security landscape. 

What Makes SafeStreets Different?

ADT’s highly trusted technology combined with our five-star customer service gives everyone a win-win. From our helpful and friendly sales team to our knowledgeable and fast Smart Security Pro installers, from start to finish we want your experience to be five stars. Forget about waiting for your technicians to show up in a four-hour window, worrying that your system is running properly because you don’t know how to work it, or cleaning up after installers who tracked mud through your house. Our Smart Security Pros arrive within a precise, one-hour window for convenient maintenance or installation. They don’t just stop at the installation. Our pros spend time fully demonstrating your system so you can be confident in your protection. And lastly, They also take a number of precautions to leave your house cleaner than they found it. Read more about our Smart Security Pros here, and our five-star process here. You can also learn more about what makes us different from our past customer reviews on our Trustpilot.

Who Can Get A SafeStreets ADT-Monitored Home Security System?

SafeStreets has over 400 employees nationwide equipped to sell and install a customized ADT-monitored system for your home. Operating in 44 states and the District of Columbia, we serve over 90% of the entire U.S. population. Check out our locations page to find a SafeStreets Security Pro near you. 

Who Do You Call With Questions?

Our SafeStreets experts are here to answer any and all of your questions through our customer service number. You can call 855-842-1911 anytime to get your questions answered about plans, packages, pricing, systems, and more. Have questions before an installation? Write them down for our Smart Security Pros! Our pros are experts in all things home security, making them the best resource for any questions that come to mind about your system.

Help Protect What Matters Most With SafeStreets

Your home and family deserve the best. Get the best in the home security industry when it comes to technology and customer service with SafeStreets. Whether you’re looking for a high-grade security monitoring system, home automation, security cameras, or more, SafeStreets has it all. Not only will your home and family stay safe from life-threatening situations, but our 24/7 ADT monitoring will keep an eye on your home even when you’re not there. Call or fill out our quick form today to get a free quote.