Company News – SafeStreets Security Systems

SafeStreets Earns “Excellent” Rating on Trustpilot with 4.9 Stars!

Malcolm — Mon, 31 Jul 2023 22:46:11 +0000

SafeStreets, one of the nation’s leading providers of home security solutions, is proud to announce its latest achievement – an “Excellent” rating on Trustpilot, with an outstanding 4.9-star rating based on nearly 100,000 customer reviews!

With deep appreciation, we extend our heartfelt gratitude to our incredible customers for their unwavering trust and support. Your positive feedback serves as a testament to our dedication to offering top-notch home security solutions and delivering exceptional customer experiences.

At SafeStreets, safeguarding what matters most – your family, your home, and your peace of mind – is at the heart of our mission. We are committed to providing you with the best-in-class security systems and services, ensuring you feel safe and protected every single day.

“Our customers are the driving force behind our success,” – SafeStreets Leadership Team. “Earning an ‘Excellent’ rating on Trustpilot is a testament to the hard work and dedication of our team. We strive to continuously improve and innovate to meet the evolving needs of our valued customers.”

SafeStreets takes great pride in being the preferred choice for home security solutions nationwide. Our commitment to excellence has helped us earn the trust of thousands of satisfied customers who rely on us to secure their homes and loved ones.

If you haven’t experienced the SafeStreets difference yet, we invite you to join the thousands of happy customers who have already chosen us as their trusted home security partner. Discover why we are consistently rated as one of the highest-rated home security providers on Trustpilot.

SafeStreets USA CEO Kevin Gaylord Named a 2021 Glassdoor Top CEO

Home Security Blogger — Wed, 16 Jun 2021 18:12:13 +0000

SafeStreets USA CEO Kevin Gaylord has won a Glassdoor Employees’ Choice Award honoring the Top CEOs in 2021 in the U.S. Small and Medium Companies (SMB) Category.

Every year, Glassdoor releases its annual Top CEOs award, highlighting top leaders that employees love working for in countries throughout North America and parts of Europe. Among chief executives recognized by employees in the U.S., SafeStreets USA CEO Kevin Gaylord received an impressive approval rating of 95% based on the anonymous and voluntary reviews SafeStreets employees shared on Glassdoor throughout the past year.

“While it is always nice to be recognized among your peers, this represents so much more. This national recognition is a testament to the vision for SafeStreets we have worked so hard to build. The vision and culture are carried by every manager at every level to ensure it permeates every part of our company. Our 5 Star culture ensures both customers and fellow employees receive the best experience possible with every interaction,” said Kevin Gaylord, CEO of SafeStreets USA.

“Over the past year, company leaders around the world faced unprecedented challenges to support employees during the COVID-19 crisis. Now, the employees have spoken and it’s clear that these CEOs excelled and found new ways to support their people when the world of work flipped upside down,” said Christian Sutherland-Wong, Glassdoor chief executive officer. “Through a challenging year, it’s inspiring to see Top CEOs who, according to their employees, adapted to change, redefined visions, and led with transparency while putting the health and safety of employees first. I extend my sincerest congratulations to this year’s Employees’ Choice Award winners.”

When employees submit reviews about their employer on Glassdoor, they are asked to rate several factors tied to their employment experience. These include rating sentiment around their CEO’s leadership as well as senior management among others. Specifically, when rating their CEO on Glassdoor, employees are asked to report whether they approve of, disapprove of, or have no opinion about their CEO’s performance. Across the approximately 1.5 million employers reviewed on Glassdoor, the average CEO approval rating is 73 percent.

Kevin Gaylord appears on the U.S. 50 Top CEOs at SMB Companies list with an impressive Glassdoor rating well above the average due in part to his and Safestreets’ commitment to excellent customer service both internally and externally in addition to their security expertise and providing dependable, top-of-the-line home security equipment to homeowners.

Complete award methodology can be found and downloaded here: https://www.glassdoor.com/Award/index.htm. To learn more about SafeStreets USA, visit http://www.safestreetsusa.com.

Celebrating Our 1 Millionth Customer and Looking Forward to 1 Million More

Home Security Blogger — Mon, 19 Jun 2017 19:05:11 +0000

On June 15, 2017, we recognized our 1 millionth customer with a ceremony at our Garner, NC office. During the meeting, SafeStreetsUSA CFO Scott MacArthur gave customer Elizabeth Kelly a plaque recognizing her as the 1 millionth customer as well at $1,346 – the cash equivalent of 1 million minutes of monitoring. SafeStreetsUSA is an ADT authorized dealer.

“It was an honor to meet and recognize Elizabeth,” said MacArthur. “We are proud of this achievement and we look forward to providing a great product and service to our next 1 million customers in the years ahead.”

SafeStreetsUSA is a consolidation of several ADT dealers who started in the industry 20 years ago, including current partners Kevin Gaylord, Mark Sessa and Curtiss Weinstein as well as retired owners Todd Herman, Barry Simmons and Mike Robson. Each grew their own ADT dealership in a different part of the country and have consolidated as SafeStreetsUSA over the past 10 years to become a national company with a footprint covering almost 90% of the population of the U.S.

SafeStreetsUSA set to serve the next 1 million customers
The company won’t be resting on any laurels, however. Recognizing the 1 millionth customer is both a milestone and a benchmark for SafeStreetsUSA and the vision for the future. “We want to continue to grow the company and provide great products and services to each customer,” said MacArthur. “We strive daily to provide a best-in-class customer experience throughout every part of the sales and installation process. There has been great change in the industry in recent years and there are lots of great products that enhance our customers’ daily lives and improve their security, whether they’re at home or away.”

MacArthur emphasized that the company takes the responsibility of protecting customers’ families, homes and possessions very seriously. People become customers of SafeStreetsUSA for a variety of reasons. Some want the newest in home automation, while others have had a life change such as a baby or a traumatic event like a burglary or fire.

“Regardless of why they come to us,” he said, “we strive to offer each one the best products and protection for their home and their needs.”

Our 1 millionth customer is a satisfied customer
Before discovering she had become the 1 millionth customer and the subject of so much attention, Kelly was more than satisfied with the home security services provided by SafeStreetsUSA.

“When I first contacted SafeStreetsUSA, the representative was very professional and recommended features that he thought would most meet my needs,” said Kelly. “The installer was also very professional and made sure I understood all the features of my system before he left my home. With SafeStreetsUSA, I feel confident that my home is protected when I am at home and when I am away from home.”

Although future customers are unlikely to be recognized in such a public way, Kelly encourages all homeowners to make sure they are protected with a home security system. “Do it,” she said. “Don’t just think about it. It seems that the number of home break-ins is increasing. Don’t put you and your family at risk.”